LP BUILDING SOLUTIONS PRIVACY POLICY

Last Updated: September 21, 2026

Please read this Privacy Policy carefully to understand how we collect, use, disclose, sell, share, retain, and otherwise process personal information, as well as the choices and rights that may be available to you.

The Privacy Policy is available in French here.

Table Of Contents

• Introduction

• Scope & Applicability

• Personal Information We Collect & How We Use Personal Information

• Other Processing Activities

• How We Collect Personal Information

• Cookies & Similar Technologies

• SMS Texting

• How We Share Personal Information

• Retention of Personal Information

• Security of Personal Information

• Your Rights & Choices

• U.S. Residents

• California Residents

• Nevada Residents

• EU/EEA/UK Residents

• Third-Party Services

• Transfer of Personal Information Outside Your Home Country

• Children’s Online Privacy Protection Act Compliance

• Contact Us

Introduction

Louisiana-Pacific Corporation (also referred to herein as “LP,” “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, disclose, sell, share, retain, and otherwise process as part of our business. We also believe in transparency and are committed to informing you about how we treat the data we collect and process.

By accessing or otherwise using the Site (defined below), you consent to our data collection, use, and disclosure practices, as well as any other activities described in this Privacy Policy (the “Policy”) and any related privacy policies, notices, or statements that may be posted on an applicable part of the Site. If you do not agree and consent, you may not access or use the Site.

You may obtain an accessible version of this Policy by contacting us using the contact details provided in the Contact Us section at the end of this Policy.

Scope & Applicability

This Policy describes our practices for the processing of personal information when we are acting as a “data controller” (or, in Canada, as the organization accountable for personal information) under applicable law. This Policy applies to our data practices when you interact with us, including, without limitation, the following:

• Use of our website pages that link to this Policy (collectively, the “Site”);

• Phone, text, and email communications with us;

• Social media interactions on the Site and other third-party websites like Facebook, Instagram, and YouTube.

• Viewing our emails or online advertisements.

• Interactions with our authorized service providers.

This Policy also applies to personal information that we receive from business partners and other parties and process in our role as a data controller. This Policy does not, however, apply to the information, privacy, or security practices of any third parties, all of which maintain their own privacy policies.

Personal Information We Collect & How We Use Personal Information

We collect the following types of personal information for the purposes listed below. You may choose not to provide us with any personal information, but you will not be able to access portions of the Site that require personal information.

For purposes of the EU General Data Protection Regulation, 2016/679 (the “GDPR”) and to the extent that GDPR applies to a given processing activity, the UK General Data Protection Regulation (the “UK GDPR”), and certain other applicable law, we act as a data controller with respect to the personal information described below.

Other Processing Activities

We may also process personal information when necessary for the following:

• Accomplishing another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.

• The establishment, exercise, or defense of legal claims, whether in court, administrative, or other proceedings.

• Obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

• Purposes that are consistent with, related to, and/or ancillary to the purposes and uses described in this Policy for which your personal information was provided to us.

Where permitted by applicable law, we may process your personal information in connection with any of the purposes and uses described in this Policy on one or more of the following legal grounds:

• because it is necessary to perform the services you have requested or to comply with your instructions or other contractual obligations between you and us;

• to comply with our legal obligations as well as to keep records of our compliance processes;

• because our legitimate interests, or those of a third-party recipient of your personal information, make the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;

• because you have made your personal information available to us through a public or interactive area of the Site;

• because it is necessary to protect your vital interests;

• because it is necessary in the public interest; or

• because you have expressly given us your consent to process your personal information in a particular manner.

We use personal information for profiling in connection with advertising and site personalization, as described in the Cookies & Similar Technologies section. We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you.

How We Collect Personal Information

We collect personal information in a variety of ways, including through the methods listed below. In addition, we may obtain and combine personal information from different sources collected online and offline, including information from third-party sources across different types of technologies and devices.

• Information you give us directly

. We collect personal information that you provide to us in relation to your use of our Site, products, and services, such as when you submit user information to: contact us via electronic means or website submission; enter a contest or sweepstakes; join our customer loyalty programs and/or email lists; submit a warranty claim; to facilitate a warranty claim, or for lead generation (e.g., “Find a Contractor”) purposes. You have the ability to choose not to provide certain information, but you might not be able to use certain aspects of the Site or participate in our activities that require personal information.

• Information obtained from third parties

. We may collect personal information about you from external third-party sources, such as payment processors, fraud prevention service providers, internet service providers, data analytics providers, advertising networks, social networks, marketing partners, data brokers, or from public sources (e.g., your public social media posts), and combine that with LP-collected personal information.

• Information collected through automatic means

We automatically collect certain information from and about use of the Site from individuals’ computers and mobile devices, such as your device information collected through tracking technologies or data analytics collected on our website. Some automatically collected information is personal information under certain laws. This information is automatically collected using cookies, pixels, web beacons, session replay tools, and similar technologies. For more information about our use of cookies and similar technologies, please see the Cookies & Similar Technologies section of this Policy below.

Cookies & Similar Technologies

Scope & Purpose

Like many other websites, our Site may, directly or through trusted third parties, use tracking technologies, such as cookies, pixels (including, clear gifs, pixel tags, and single-pixel gifs), web beacons, internet tags, session replay tools, device recognition technologies, in-app tracking methods, device and activity monitoring tools, navigational data collection (log files, server logs, etc.) and other tracking technologies (collectively, “Tracking Technologies”) for purposes described this Policy. Please see our COOKIE POLICY for additional detail.

SMS Texting

If you consent to receive SMS from LP, you agree to receive SMS text messages from us that relate to coordination of LP business operations in which you may be involved or in which you may be participating (e.g., as an employee of LP or as an employee or representative of an LP vendor, consultant or independent contractor). Reply STOP to opt-out; Reply HELP for support. Message & data rates may apply and may vary if the message is sent domestically or internationally. Messaging frequency may vary. Mobile opt-in, SMS consent and phone numbers collected for SMS purposes will not be shared with or sold to any third parties or affiliates for marketing purposes. If you are located in Canada, we send commercial electronic messages, including marketing emails and text messages, in accordance with Canada’s Anti-Spam Legislation (S.C. 2010, c. 23) (“CASL”), and each such message includes an unsubscribe mechanism that remains valid for at least 60 days.

Additional terms apply to SMS communications related to the LP® Remodelers Edge™ Loyalty Program, which can be found here for US and here for Canada.

How We Share Personal Information

When we are acting as the data controller or as permitted by applicable law, we may share your personal information in the following contexts.

We share the personal information described above with the following categories of recipients:

• Service providers who assist us in offering a product or service to you.

• Service providers who assist our business in operations, such as cloud storage providers, web hosting providers, cybersecurity providers, operating and management companies.

• Warranty claims administrators.

• Web/data analytics providers.

• Email distribution service providers.

• Financial and accounting service providers.

• Payment processors.

• Customer relationship management tool providers.

• Logistics and planning tool providers.

• Online advertising services and networks.

• Social media platforms and networks.

• Operating system and platforms.

Retention of Personal Information

We will keep your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements. The period of time for which we retain information depends on the purposes for which we collect or use that information. For example, we keep your personal information only as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the Site, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

We take reasonable steps to delete the personal information we collect when: (1) we have a legal obligation to do so; (2) we no longer have a purpose for retaining the information; and (3) if you ask us to delete your information, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your personal information if we believe it is incomplete, inaccurate, or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.

We determine retention periods for each category of personal information using the following criteria: (1) the length of our ongoing relationship with you and our provision of products and services; (2) the existence of a legal, tax, accounting or regulatory obligation requiring retention; (3) the limitations period for any legal claim that may arise from the relationship; and (4) whether retention is advisable to protect vital interests, resolve disputes, or enforce our agreements. Applying these criteria:

• Contact, Account and Order, Product and Warranty Information is retained for the duration of your relationship with us and thereafter for the period required to meet warranty, tax, accounting and limitations-period obligations;

• Communications and Inquiries are retained for the period necessary to address your request and maintain a record of our correspondence;

• Cookies, Device and Usage and Location Information collected through tracking technologies is retained for the period stated in our cookie management tool or until the applicable cookie expires; and

• Business Information is retained for the duration of the business relationship and thereafter as required to meet contractual and regulatory obligations.

Security of Personal Information

We have adopted security measures that are designed to protect the personal information under our control. From time to time, we review our security procedures and consider new technologies and methods.

However, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect personal information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

Data Storage, Cross-Border Transfers, and Protection

We may store your personal information on servers and systems under our control or on servers and systems that we license. To carry out the purposes described in our Policy, your personal information may be transferred and stored outside of your place of residence, including in the United States. This means your data may be subject to the laws of other jurisdictions, which may not provide the same level of protection you currently enjoy. U.S. government or law enforcement agencies may also access your data in accordance with U.S. law.

When we transfer personal information across borders to a third party, we will take reasonable steps to protect it from unauthorized access, use, and disclosure. We will only engage third-party processors that have adequate security measures, training, and policies in place to safeguard personal information.

Your Rights & Choices

Exercising Your Rights & Choices

Please use the Contact Us details at the end of this Policy to exercise your rights and choices under this Policy.

Email Preferences

We may send you emails about our Site, products, and services where you have opted in to receive emails. If you do not want to continue receiving emails from us, you may opt-out by clicking the “unsubscribe” button at the bottom of our emails or by contacting us at privacy@lpcorp.com. Please provide your name and contact information in your request, and we will respond to your request in accordance with applicable law.

Accuracy and Updating Your Personal Information

Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please let us know by using the contact details provided in the Contact Us section at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you provide to us.

Complaints

If you believe your rights relating to your personal information have been violated, please contact us using the contact details provided in the Contact Us section at the end of this Policy.

Individual Rights

You may have certain rights relating to your personal data under local data protection laws, and we discuss the rights provided in various jurisdictions below. We honor individuals’ rights where required under applicable law, and, depending on the applicable laws, these rights may include the right to:

• access your personal information;

• know more about how we process your personal information;

• rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;

• erase or delete your personal information;

• restrict our processing of your personal information;

• transfer your personal information to another controller, to the extent possible;

• object to certain processing of your personal information;

• opt-out of certain disclosures of your personal information to third parties;

• if you’re under the age of 18, or such other applicable age of consent, opt-in to certain disclosures of your personal information to third parties;

• not be discriminated against for exercising your rights described above;

• not be subject to a decision based solely on automated processing, including profiling, which produces legal effects; and

• withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal.

All requests should be sent to us using the contact details provided in the Contact Us section at the end of this Policy. Your personal information may be processed in responding to these rights.

U.S. Residents

Depending on where you live in the United States, you may have certain rights relating to your personal information, which may include those described below. We will respond to requests from individuals in accordance with applicable law; however, we reserve the right to deny any requests where appropriate and permitted by applicable law.

Right to Confirmation and Access

Residents of certain states have the right to confirm whether we process their personal information and to access such personal information.

Right to Data Portability

Residents of certain states have the right to access their personal information, including a right to obtain a copy of the consumer’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance. Residents of certain states also have the right to receive a list of specific third parties to which we have disclosed the consumer’s personal information.

Right to Know

Residents of certain states have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.

Right to Correct

Residents of certain states have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.

Right to Delete

Residents of certain states have the right to request the erasure/deletion of certain personal information collected or maintained by us. As described in this Policy, we will delete your personal information from our records and notify any service providers or contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under applicable law.

Rights Regarding Sensitive Data

We only process sensitive data with your consent or where otherwise permitted by applicable law. Where you have provided consent to this processing, you may revoke your consent or opt out of the processing of your sensitive data at any time. For residents of California, this includes your CCPA right to limit the processing of sensitive personal information to that processing permitted by the CCPA.

Right to Opt-Out

Residents of certain states have the right to opt out of the sale of personal information, sharing of personal information for cross-context behavioral advertising where applicable, targeted advertising and certain profiling based on personal information.

How to Exercise Your Rights

Submission Process

You may submit a request to exercise one of the above rights by emailing us at privacy@lpcorp.com, or through the online submission form on our Site. If a request is submitted in an incorrect manner or if it is deficient, we will either: (1) treat the request as if it had been submitted via the designated manner; or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.

Verification Process

We are required to verify the identities of those who submit requests to exercise certain of the above rights. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, address, and/or telephone number. We will inform you if we cannot verify your identity.

• If we cannot verify the identity of the person making a request, we may deny the request. If the request is denied in whole or in part for this reason, we will provide a copy of, or direct you to, our privacy policy. If we cannot verify the identity of the person making the request, we are prohibited from disclosing any specific pieces of personal information to the requestor. However, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer.

• If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method by which we can verify the identity of the requestor. In such cases we may not be required to comply with the request or may request additional information reasonably necessary to verify the request.

Authorized Agents

Authorized agents may submit requests via the methods identified above. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and/or (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we may not require these actions with respect to confirmed guardianship, conservatorship, power of attorney, or other protective arrangement in accordance with applicable law.

Opt-Out Preference Signals/Universal Opt-Out Mechanism

Our use of tracking technologies may be considered a sale or share for targeted advertising under applicable state law. You can opt-out of being tracked by these technologies by clicking the "Do Not Sell or Share My Personal Info" link at the bottom of our Site and selecting your preferences, or by broadcasting an Opt-Out Preference Signal/Universal Opt-Out Mechanism, such as the Global Privacy Control (“GPC”) on the browsers and/or browser extensions that support such a signal. Your request to opt-out of selling or sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. Because the signal is browser-specific, you will need to broadcast subsequent signals if you are accessing our website through different devices (e.g., computers, smartphones, tablets).

Non-Discrimination

You have the right not to receive discriminatory treatment by us due to your exercise of any of the above rights. However, we may still offer business customers certain financial incentives permitted under applicable law, such as rewards, premium features, loyalty accounts, or club card programs that can result in different prices, rates, or quality levels.

Excessive Requests

If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive nature, we may either: (1) charge a reasonable fee; or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.

Appeals Process

Residents of certain states have the right to appeal a refusal to take action on a request within a reasonable time after your receipt of the decision. If your request is denied, you may appeal our decision by contacting us at privacy@lpcorp.com and attaching both the original communication from us explaining why we were unable to fulfill your request, as well as your response to the reasons stated for our denial in the original communication. We will respond to your appeal within the time required by applicable law.

California Residents

All terms used in this section shall have the meanings given in the California Consumer Privacy Act (“CCPA”), where applicable.

CCPA Notice at Collection

We collect and process personal information as described in the above Personal Information We Collect & How We Use Personal Information section of this Policy. The relevant CCPA categories for this information are listed below. We may provide a separate notice at collection if we collect additional information or intend to use information for additional purposes.

Data Practices During the Last 12 Months

The disclosures below describe our data practices during the last twelve months.

Personal Information Collected

We have collected the following categories of personal information during the preceding 12 months:

• Identifiers

• Categories of Personal Information Described in the California Customer Records Statute

• Commercial Information

• Internet or Other Electronic Network Activity Information

• Professional or Employment-Related Information

• Education Information

• Geolocation Data

• Audio, Electronic, Visual, Thermal, or Similar Information

• Sensitive Information

Categories of Sources

We collect personal information from the following categories of sources:

• Directly from you, when you provide it to us;

• Automatically from your device and browser, through cookies and similar tracking technologies;

• From service providers and contractors that perform functions on our behalf;

• From advertising networks, analytics providers, and social media platforms;

• From data brokers and other third-party providers;

• From publicly available sources; and

• From our affiliates and business partners.

Business and Commercial Purposes for Collection/Selling/Sharing/Disclosing

We have collected, sold, shared, or disclosed the categories of personal information identified above for the following purposes:

• to operate our Site and business;

• to provide our products and services to you;

• to provide customer support;

• to ensure the privacy and security of our Site, products, and services;

• to administer promotions, contests, surveys, and other customer engagement features;

• to maintain our databases and back-ups;

• to manage our relationships with you;

• to provide lead generation services (i.e., “Find a Contractor”), if requested;

• to serve you the content and functionality you request;

• to enhance your experience and provide you with a more personal and interactive experience;

• to communicate with you;

• to keep records of our communications with you;

• to determine user interests;

• to develop new products and services;

• for usage analytics purposes;

• to process and complete payments and other transactions, including refunds, returns or payment of eligible warranty claims;

• to detect fraud and prevent loss;

• to assess and document your qualifications for the requirements of your role;

• for recruitment or human resources purposes;

• to carry out our obligations under employment law, for the performance of the employment relationship, or as permitted by applicable law;

• to facilitate reimbursements and to prevent fraudulent payments;

• to confirm your identity and your entitlement to work in the applicable country, if you access our careers page and provide information;

• to manage the applicable marketing and advertising platform and provide related electronic commerce products and services;

• to monitor, process, and support transactions;

• to comply with legal or regulatory obligations applicable to the processing and retention of payment data; and

• to improve products and services.

Personal Information Sold, Shared or Disclosed for a Business Purpose

We have sold or shared the following categories of personal information, including for a business purpose, during the preceding 12 months to the categories of recipients identified in the “How We Share Personal Information” section above:

• Identifiers;

• Categories of Personal Information Described in the California Customer Records statute;

• Commercial Information;

• Internet or Other Electronic Network Activity Information;

• Professional or Employment-Related Information;

• Education Information;

• Geolocation data for tracking/advertising disclosures;

• Audio, Electronic, Visual, Thermal, or Similar Information; and

• Sensitive Information

We disclose these categories of personal information identified above for the business and commercial purposes described in this Policy, including to operate our Site and business, provide products and services, administer warranties and customer programs, process transactions, provide customer support, communicate with you, maintain security, conduct analytics, comply with legal obligations, and manage our relationships with service providers, contractors, affiliates, distribution partners, and professional advisors.

We may also make available or disclose identifiers, internet or other electronic network activity information, geolocation data, commercial information, and related inferences to advertising networks, analytics providers, social media platforms, and similar third-party marketing partners through cookies, pixels, tags, and similar technologies. These disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising” under applicable state privacy laws. You may opt out of this activity by using the “Do Not Sell or Share My Personal Information” link on our Site, adjusting your choices in our Privacy Preferences Center, or broadcasting a recognized opt-out preference signal, such as Global Privacy Control, where required by law.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Financial Incentives

This section explains each financial incentive and price or service difference that we may offer in exchange for the retention, sale, or sharing of your personal information so that you may make an informed decision on whether to participate.

Summary and Material Terms

We may provide special offers, discounts, and coupons throughout the year to those businesses or individuals who share their information (for example, name and email address) with us. Participation is completely voluntary.

Categories of Personal Information Implicated by the Financial Incentive

This program involves the following categories of personal information under the CCPA:

• Identifiers

• Categories of Personal Information Described in the California Customer Records Statute

• Commercial Information

• Internet or Other Electronic Network Activity Information

• Professional or Employment-Related Information

• Education Information

• Geolocation Data

• Audio, Electronic, Visual, Thermal, or Similar Information

Value

Our financial incentives are reasonably related to the value of the data provided because we offer via email discounts on our products, and we need the email address to do so. The value of the data provided varies based on your purchases. For example, you may receive 10% off of your purchase in exchange for providing your email address to us. We have calculated this value by considering the profit generated from the incentives as well as the overall average value to us with respect to collecting the data.

Opt-In Process

You may opt-in to the financial incentive or price or service difference by signing up via our Site.

Withdrawal Process

You have the right to withdraw from the financial incentive at any time. You may exercise that right by contacting us using the Contact Us information provided at the end of this Policy.

Notice of Right to Opt-Out of Sale/Sharing

As a California resident, you have the right to direct us to stop selling or sharing your personal information to third parties and to refrain from doing so in the future. You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified above or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal).

California Shine the Light

Under California Civil Code § 1798.83 (the “California Shine the Light Law”), California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the California Shine the Light Law, and only information on covered sharing, if any, will be included in our response.

California Online Privacy Protection Act

As part of the California Online Privacy Protection Act (“CalOPPA”), all users of the Site may make changes to their information at any time by contacting us at privacy@lpcorp.com.

Nevada Residents

Nevada residents have the right to submit a verified request to an operator (as defined by Nevada law) directing the operator not to make any sale (as defined by Nevada law) of any covered information (as defined by Nevada law) that the operator has collected or will collect about the Nevada consumer.

As defined under Nevada law, we do not sell any covered information. Nor do we have any plans to do so in the future. However, Nevada residents may submit a verified request to us at any time at privacy@lpcorp.com directing that we not make any sale of covered information that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.

in accordance with applicable laws. Where we may deny a request as permitted by applicable law, we will explain the reason for denial.

EU/EEA/UK Residents

Your GDPR Rights & Choices

Right of Access

To the extent required by law, you have the right to receive confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; and the recipients or categories of recipient to whom the personal data have been or will be disclosed. We will provide a copy of your personal information in compliance with applicable law.

Right of Rectification

Our goal is to keep your personal information accurate, current, and complete. Please contact us if you believe your information is not accurate or if it changes.

Right to Erasure

In some cases, you have a legal right to request that we delete your personal information when: (1) it is no longer necessary for the purposes for which it was collected; (2) consent has been withdrawn in certain instances; (3) you have objected to the processing in certain instances; (4) the personal information has been unlawfully processed; (5) the personal information has to be erased for compliance with a legal obligation; and (6) the personal information was collected in relation to the offer of information society services.

However, the right is not absolute. When we delete personal information, it will be removed from our active servers and databases. With that said, it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.

Right to Restrict Processing

You have the right to restrict the processing of your data when: (1) the accuracy of the personal data is contested, for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose erasure and request a restriction instead; (3) we no longer need the personal data, but you need us to keep it for the establishment, exercise, or defense of legal claims; or (4) you have objected to us processing the personal information, pending resolution of the objection.

Right to Object

In certain circumstances, you have the right to object to the processing of your personal information where the processing is necessary for performance of a task carried out in the public interest, for our legitimate interests, or for the legitimate interests of others. You also have the right to object where personal data are processed for direct marketing purposes or for scientific or historical research purposes or statistical purposes.

Right to Withdraw Consent

If you have provided your consent to the collection, processing, and transfer of your personal information, you may have the right to fully or partially withdraw your consent. Once we have received notice that you have withdrawn your consent, in whole or in part, we will no longer process your information for the purpose(s) to which you originally consented and have since withdrawn unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of our services.

Right to Complain

If you believe we have not processed your personal information in accordance with applicable law, we encourage you to contact us at privacy@lpcorp.com. You may also have the right to make a complaint to an applicable Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities for residents of the EU or EEA is available at: https://edpb.europa.eu/about-edpb/board/members_en. UK residents may contact the UK Supervisory Authority here: https://ico.org.uk/make-a-complaint/data-protection-complaints/. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law.

Third-Party Services

The Site may include links to, embedded media from, or integrations with third-party websites, online services, applications, and tools that are not owned or controlled by LP, including services operated by contractors, dealers, distributors, suppliers, social media platforms, mapping, estimating, payment, fulfillment, analytics, or advertising providers (“Third-Party Services”). These Third-Party Services operate independently from us, and their privacy practices are not covered by this Policy. Personal information collected by a Third-Party Service is governed by that third party’s privacy policy, which you should review before using the service or providing information to it.

Transfer of Personal Information Outside Your Home Country

We are located in the United States. The personal information that we (and our service providers) collect and process is governed by U.S. law. If you access the Site from outside the U.S., please be aware that personal information collected through the Site may be transmitted to, processed, stored, and used in the U.S., or to other countries or places in which we do business. Data protection laws in those jurisdictions may be different from those of your country of residence. Your use of the Site, or the provision of any personal information, constitutes your consent to the transfer, processing, use, sharing, and storage of your personal information to the U.S. or elsewhere, as set forth in this Policy.

In the event we engage in cross-border data transfers, we take measures to make sure such transfers comply with this Policy and relevant data protection laws. This includes, but is not limited to, various safeguards for these transfers, including formal data protection contracts or standard contractual clauses; technical measures (e.g., encryption, etc.); and procedures to resist unlawful or excessive requests from governmental authorities.

Children’s Online Privacy Protection Act Compliance

The Children’s Online Privacy Protection Act (“COPPA”), as well as other data protection laws, restrict the collection, use, and disclosure of personal information from and about children on the Internet. Our Site is not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently received or collected personal information from a child who is under the age of 13 without parental or legal guardian consent, we will take steps to stop collecting that information and delete it from our files and records. If you believe we have received any information from a child under the age of 13, please let us know by using the contact details provided in the Contact Us section at the end of this Policy.

For more information regarding COPPA, please visit the Federal Trade Commission’s COPPA website.

The Site is not directed to children under the age of 13. Eligibility to use the Site is addressed in the Website Terms of Use.

Updates & Changes to This Policy

As our business continues to evolve, our policies are reviewed periodically and may be revised from time to time. We may change this Policy at any time, and will notify you by posting an updated version of the Policy on this page. We may also, at our discretion, notify you of changes to this Policy via email.

You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and thereafter from time to time, so that you are aware of any revisions or updates and its current terms, including what personal information we collect, how we use it, and under what circumstances we might disclose it. Your continued use of the Site after the Last Updated date indicated at the top of this Policy will constitute your agreement to, and acceptance of, any changes to our Policy, and to our collection and sharing of your personal information according to the then-current version of the Policy. If you do not agree with this Policy and our practices, you may not access or use the Site.

Contact Us

For more information, if you have any questions about this Policy, or if you wish to exercise your privacy rights or submit a complaint, you may contact us using the information below:

Mail: Louisiana-Pacific Corporation
Attn: Legal Department
1610 West End Avenue, Suite 200
Nashville, TN 37203

Email: privacy@lpcorp.com